Welcome to Lindum Medical Practice
DUE TO THE CURRENT SITUATION WITH CORONAVIRUS THE MINOR ILLNESS OPEN ACCESS CLINIC HAS BEEN CANCELLED UNTIL FURTHER NOTICE.
PLEASE RING THE SURGERY AND YOU WILL BE TRIAGED BY ONE OF THE CLINICIANS.
DO NOT COME TO THE SURGERY TO SIT AND WAIT
The Doctors and staff in the Lindum Medical Practice team in Lincoln are proud to offer the highest standard of patient-centred healthcare.
We run clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations, travel vaccinations and more.
In addition to everything you need to know about the Practice you will also find health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
Due to the high demands on this service we are making some changes.
From August Open Access will be a nurse led service. This will allow us to
provide more bookable appointments with the GP’s.
The Lindum Medical Practice is pleased to be able to offer our patients access to routine appointments at evenings and weekends.
The new service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.
The appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods.
Extended hours appointments are for pre-bookable non-urgent appointments. Examples of these include chronic illness and medicines reviews.
The service is being delivered by a federation of GP practices in the area. If a patient wishes to attend an extended hours appointment, they may need to travel to another local GP practice and may not necessarily see their own GP.
In our locality, appointments are available between 6.30pm and 8pm Monday to Friday and on Saturday and Sunday mornings. There are also a number of additional appointments being made available during core hours (8.00am to 6.30pm Monday – Friday)
To arrange an appointment or for more information on when and where appointments are available, speak to the practice receptionist or member of the practice team or call the practice on 01522 569033.
Important things to remember
- These are pre bookable and not acute “on the day” matters
- Booked in advance through your own GP reception
- Could be with a health professional from any of the federation practices
- Not always at your own GP premises, may need to travel to another local practice
- Out of “core hours” are after 18.30 to 20.00 in the week. Weekends and bank holidays may be morning appointments.
- These offer additional capacity across the federation practices
- If you would like more information ask at Reception.
In September 2018, Lincolnshire West Clinical Commissioning Group (CCG) launched Extended Access to GP Services to patients registered with a GP practice in Lincoln, Gainsborough, and surrounding areas.
The service gives patients access to pre-bookable routine appointments every weekday evening, at weekends and bank holidays, either at their own GP practice or at another local practice.
We are now evaluating the service and would welcome feedback from patients as part of this. We would be grateful if you complete all questions within the survey, and respond by midnight on Sunday, March 31, 2019. The survey should only take a few minutes to complete.
MINOR ILLNESS CLINIC
The Minor Illness Clinic IS for:
• Minor illness; sore throat, earache, rash, chest infection
• Acute or new problems; infection, pain
The Minor Illness Clinic is NOT for
• Sick Note Request
• Repeat Prescription
• Medication Issues or requests
• Questions about referrals
• Ongoing problems – anything you are already seeing the Dr for
• More than 1 problem per visit
These patients should book a phone call or appointment to see the GP. If
you attend the Minor Illness Clinic inappropriately you may be asked to book an
Book a Routine Appointment or Order Your Repeat Prescriptions Online with SystmOnline
Before you use our secure online service for the first time you will need to register (to ensure confidentiality). Please bring some photo ID and we'll register you for this service.
We are aware that TPP are making some changes to the online service and that some patients are experiencing problems with the system. We apologise for any inconvenience this may be causing but unfortunately there is nothing the surgery can do at this moment in time.
If you need to raise a query with TPP then please do so by logging on to SystmOnline and clicking Help on the homepage. Scroll to the bottom of the Help page and there is a link to 'Send TPP a Query'.
(Site updated 15/03/2020)